Delete your account and data

Last updated: October 2026

Your account only exists on your phone: deleting it means erasing the app's data. There's nothing to delete on our side, except the email address you left on this website, if you left one.

From the app

1. Open the app and unlock it with your PIN code.
2. Go to Profile → Erase all my data.
3. Confirm.

Deletion is immediate and permanent.

What is deleted

• all your audio recordings
• all your capsules and their information (dates, statuses, triggers)
• your PIN code and your recovery phrase
• your first name or nickname and your settings
• scheduled notifications and reminders

Nothing is kept: the app sends no data to a server, so there is no copy on our side.

If you exported an archive or shared a card, those files stay wherever you sent them. It's up to you to delete them. An exported archive can still be restored with your recovery phrase, even after your data is erased: delete it if you want to erase everything.

If you can no longer access the app

• You forgot your PIN code: use your recovery phrase on the unlock screen, then go to Profile → Erase all my data.
• You don't want to open the app anymore: uninstalling the app erases all its data from your phone. It isn't included in the Android backup.

If you signed up on the website

To erase the email address you left in the website form, write to contact@eliveo.qiveo.co with the subject "Deletion". It will be deleted within 30 days at most.

→ Details: Privacy policy