Frequently asked questions

Eliveo lets you record voice messages for your future self. You create a capsule, you talk, and you can only listen to it on a date you chose, or when a particular moment in your life arrives. It's a voice journal, not a social network.

Your voice carries things text doesn't: the rhythm, the hesitation, the emotion of the moment. When you listen to a capsule months later, it's you talking to yourself, not a cold note.

Android, through Google Play (closed beta). An iOS version will come later. The app is designed for phones; it can run on a tablet, but the experience isn't optimized for it.

No. The app runs entirely on your phone: it has no server and sends nothing. You can record and listen offline.

Yes. The app is available in English and French. You can choose the language in your Profile.

On first launch, Eliveo walks you through it: you pick a first name, create a 6-digit code, and write down your 12-word recovery phrase. That's it. No email address, no password. This "account" only exists on your phone. Codes that are too easy to guess, like 123456 or 000000, are refused.

On the unlock screen, tap "Recovery phrase", enter your 12 words, then choose a new code: nothing is lost. Without the phrase, no one can restore access, not even us. To start over, uninstall the app: everything it contained is erased. That's the price of total privacy.

From the 5th incorrect code, the app makes you wait before trying again. When you have 3 attempts or fewer left, it tells you. After 10 incorrect codes, your code is disabled: only your recovery phrase lets you choose a new one without losing anything. "Reset code" erases all the data on the phone, and it also asks for the phrase. If you haven't created a phrase, the code is never disabled, only the waiting times apply.

You can create it later from Profile → Recovery phrase. Do it early: without it, a forgotten code can't be recovered.

Eliveo doesn't keep your phrase: it can't be shown again. From Profile → Recovery phrase, you can create a new one, which replaces the old one on this phone. Archives you've already exported still open with the old one: export a new archive afterwards.

Yes: Profile → Change code. You enter your current code, then the new one. Your capsules stay intact. If your code is easy to guess, the app offers once to change it after you unlock.

Yes: tap your first name at the top of the Profile and edit it.

In the app: Profile → Erase all my data. This permanently erases all your capsules and data. No one can recover them, not even us. Details on the account deletion page.

A time capsule opens on a fixed date you choose in advance (in 3 months, 6 months, 1 year…). A trigger capsule opens when a particular event happens: a decision made, a milestone reached, a moment you're expecting.

No. That's not a bug, it's the heart of the experience. The whole point of a capsule is precisely that you can't go back to it before the planned moment.

Yes, there's no limit.

You get a notification. When you open the app, you hear your own voice, and you can record a follow-up: what has changed, how you feel now, how far you've come.

You can delete a capsule at any time with a long press in your feed. However, you can't edit the recording once the capsule is sealed: that's on purpose. A capsule is a snapshot of a moment.

Nothing bad happens. The capsule stays available indefinitely once the date has passed. You can open it whenever you feel like it; it doesn't disappear.

Yes, as many times as you like. An opened capsule stays in your feed.

There's no strict limit. Talk for as long as you need, a few seconds or several minutes: it's up to you.

Not the recording. When a capsule opens, you can create a visual card (without the sound) and share it with the app of your choice.

No, and that's not a figure of speech. Your recordings never leave your phone, and they're encrypted there. We never receive them and we don't have the key.

Each recording is encrypted (AES-256-GCM) with a key created on your phone. This key is never stored in plain text: it's locked by your code and by your recovery phrase. The information around your capsules (dates, durations, capsule type, your first name) is encrypted too, in a database that only opens once you've unlocked the app. What stays readable on the phone is your settings (language, reminders) and each capsule's opening date, which the system keeps to send you the notification. It's a technical promise, not a marketing one.

No. No transcription, no analysis of your voice, neither on the phone nor anywhere else.

That's on purpose. Screenshots and screen recordings are blocked throughout the app, so your recovery phrase or your feed don't end up in your photo gallery, which is often synced to a cloud. For the same reason, the app's preview is hidden in the recent apps list.

Only on your phone, in the app's private storage. It's excluded from Android's automatic backup, so it isn't copied to your Google account. If you lose your phone without having exported an archive, your capsules are lost. The only thing stored with our host, in France, is the email address you leave on this site.

No, never. Eliveo doesn't sell your data and shows no ads.

Yes: Profile → Export my data. The app creates an encrypted .eliveo file, which only opens with your recovery phrase, and lets you choose where to keep it (your phone, your computer, a cloud…). Even stored elsewhere, its content stays unreadable without your phrase. Details in the privacy policy.

Yes. During the beta, the app is completely free: no subscription, no payment, no credit card required.

A paid plan may come after the beta. If so, the app will tell you in advance, and you'll never be charged without your explicit consent.

Eliveo Unlimited, free for life: unlimited capsules, trigger capsules, encrypted export, and everything the paid plan will include later. In return, we ask for 15 minutes of feedback after two weeks of using the beta, as a short call or a message. Sign-up order is what counts. If a paid plan opens after the beta, we email a Google Play code to each of the first 20 sign-ups who gave us their feedback. A code left unused for 30 days goes to the next person on the list.

Leave your email address in the "Join the first users" form on the home page. You'll receive an invitation link to the test on Google Play (Android only for now).

Eliveo can send you a gentle reminder inviting you to record, like a journal page. You can turn it off in the Profile ("Daily reminder" switch) and choose the time in Profile → Configure reminders.

Yes. When the moment comes, Eliveo lets you know, gently. You can turn these notifications off in the Profile ("Capsule available" switch).

That's on purpose. If you've already recorded during the day, the reminder clears itself: no need to bother you twice.

Only if you've exported an archive. On the old phone: Profile → Export my data. On the new one: "I already have an archive" on the welcome screen, then the file and the old phone's recovery phrase, which becomes your phrase on the new one. The phrase alone isn't enough: without an archive, everything left on the old phone is lost.

Yes: Profile → Restore an archive, then the archive's file and phrase. Its content is added to what's already on the phone, nothing is replaced, and your current phrase stays the same.

By email at contact@eliveo.qiveo.co. We'll get back to you as soon as we can.

Updates arrive through Google Play. The release notes describe what has changed in each update.